Dzzign - Define, Design, Develop & Market

Dzzign’s Payment Terms

Last Updated: jan 2022

  • Purchasing
  • Taxes
  • Disputes and Cancellations
  • Order Cancellations
  • General Terms

The following terms (these “Payment Terms”) govern payments you make or receive through www.dzzign.com (the “Site”), operated by Clickalt Global Pvt.Ltd. (Goldfinch Complex Mangalore,India)referred here to as “Dzzign” “we” or “us”.

Please read these Payment Terms carefully before making or receiving payments through the Site. By making or receiving payments through the Site, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Payment Terms. These Terms are supplemental to Dzzign’s General Terms of Service as applicable (collectively, the “Terms of Service”).

Key Terms

Capitalized terms used but not defined herein shall have the respective meanings given to them in the Terms of Service.

Dzzign Balance is the returned payments from canceled orders as a Buyer

Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the Dzzign platform, including with respect to collection of funds from Buyers in connection with purchases, remittance, currency exchange services in connection with payments and withdrawals in local currencies, and the holding of funds in connection with Dzzign Balances.

Purchasing

General

  • Buyers pay Dzzign to create an order from a Gig page or Custom Offer, using the Order Now button. Dzzign partners with Payment Services Providers for purposes of collecting all payments from Buyers, All payments services in connection with the collection of funds on the Dzzign platform are performed by Dzzign’s Payment Services Providers.
  • In most locations, purchases on Dzzign can be made by using one of the following payment methods: Credit Card, Razor pay,Debit Card, Google pay,Phone pay. Additional payment methods may apply in certain locations.
  • You agree to receive invoices and/or payment receipts from Dzzign in electronic form as PDF documents, by email or through the Site.
  • By using any payment method and/or providing payment details for making purchases on Dzzign you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on Dzzign; and (d) such actions do not violate any applicable law.

Taxes

  • Account holder Name: Clickalt Global Private Limited Name of the Bank: Kotak Mahindra Bank Account No : 2814240238 Swift code: KKBKINBBCPC GST : 29AAJCC2531N1ZC GST LUT Reference: LUTAD2909210003567 Dzzign may be required by applicable laws to charge users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes. Any amount Dzzign will be required to collect will be in addition to the purchase amount as required by applicable laws.
  • Indirect taxes are in addition to the price shown on the site, and in any event, any such taxes will always be displayed to the Buyer before payment.
  • Users are responsible for paying any direct or indirect taxes, including any GST, VAT, or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction.

Disputes and Cancellations

We encourage our Buyers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Dzzign's Customer Support department for assistance

Basics

  • Order cancellations can be performed on Dzzign, when eligible, by Customer Support or through the Resolution Center per order.
  • Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Payment Terms. Doing so may get your account temporarily or permanently disabled. Note: Once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
  • In the event that you encounter an issue related to the service provided in an order, you are encouraged to use the Site's dispute resolution tools to attempt to resolve the matter.
  • Dzzign, through its Payment Services Provider, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
  • All transfer and assignment of intellectual property to the Buyer shall be subject to full payment and the delivery may not be used if payment is canceled for any reason.
  • If an order is canceled (for any reason), the funds paid will be returned to the Buyer.

Order Cancellations

  • Dzzign tries to resolve service disputes mutually using the Resolution Center.
  • Eligibility for requests to Dzzign to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations of our Terms of Service and/or our Community Standards, general misconduct, and improper usage of the Dzzign delivery system. See below for Order specific eligibility.
  • Completed orders (or, where applicable, completed milestones) may be canceled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete. Please be advised that orders cannot be partially canceled (i.e. we can only cancel the entire order when it is justified).
  • In rare circumstances where we find it appropriate, our Customer Support team may cancel a completed order even after 14 days have passed from its completion. In such cases, the amounts paid for the canceled order will be returned to the Buyer
  • Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page. You may rate your experience with the dzzign on the Order Page, including the overall level of service quality received.
  • Dzzign Customer Support will cancel orders based on, but not limited to, the following reasons:

Active orders (after requirements were submitted to the team and before the delivers on Dzzig):

  • late and unresponsive for more than 24 hours while the order is marked as Late.
  • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  • Users supplied or included copyright/trademark infringing materials as part of their requirements or the Seller’s delivery.

Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete)

  • The team uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service..
  • The team delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team
  • The team requests additional payments,, by withholding the final delivery of services directly related to the agreed requirements.
  • The team is withholding the final delivery of services for improved ratings.
  • Users who abuse the Request Revisions button to gain more services from team beyond the agreed requirements.
  • Users who threaten to leave a damaging review to gain more services from the team not related to the agreed requirements.

Completed Orders (after the order is marked as complete and before the 14-day limitation)

  • Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
  • Users who did not purchase commercial use rights and are reported to have used the materials commercially.
  • Dzzign Customer Support will review cases of Order delivery manipulation that prevents users from fully utilizing our Resolution Center that enabled the order to be marked as complete.

Refunds

  • Dzzign does not automatically refund payments made for canceled orders back to your payment provider. Funds from order cancellations are returned to the Buyer's account in 8 working days.

General Terms

Modifications

  • Dzzign may make changes to these Payment Terms from time to time. When these changes are made, Dzzign will make a new copy of the terms available on this page.
  • You understand and agree that if you use Dzzign after the date on which the Payment Terms have changed, Dzzign will treat your use as acceptance of the